I am of the opinion that despite the advent of the Internet facilities, the number of people who head to brick-and-mortar shops for shopping activities has not decreased. As rightly said by Rita Rudner, "Buying something in-store is really a very special feeling. In reality, the less I pay for something, the more it's worth to me."
First, shopping in-store has several functions. One of these is the economic function, such as for instance investing in a product. Shopping might also fulfill some social functions (meeting people and conversation) and recreational functions (physical exercise, entertainment). Psychological needs may also be met by this activity, like the dependence on experience of information, or to fresh stimuli. Even though, the Internet makes it possible to conduct activities such as for instance working and shopping without travelling to activity places, the idea of e-shopping has been restricted to a particular sounding goods and people. It's influenced people at confirmed time and energy to think whether to get online, or to get in-store.
Second, product characteristics affect e-shopping. The forms of products which can be popularly purchased via e-shopping are computers, computer hardware and software, CDs, books, travel tickets, cinema and concert tickets, and fast food such as for instance pizza. However, people prefer to get such items as clothes, furniture, and cosmetics in-store. Of the web grocery shoppers, most wouldn't buy meat, dairy produce, or other perishables online.
Third, e-shopping rates relatively low when compared to in-store shopping on such shopping mode characteristics as product information, product sales, security of transactions, and easy returning merchandise. Individuals who choose for e-shopping take action just for saving time and having flexibility in shopping hours. Moreover, shopping online deprives us of the chance to check these products in order to see if their quality meets our standards. Shopping in stores gives us the chance to check these products at our personal pace, along with ask for clarifications and details that only face-to-face interaction provides.
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Fourth, people still see some value in planning to the store. The great thing about planning to a store to look is that individuals get the chance to get out and be with people. One more thing, once we head to the store, we can buy what we wish and we can know very well what the store has. On the other hand, we shall never know when stores could have something on-line, and they cannot get it for all of us immediately. It is rather a waste to hold back for a product we wish than to go to the store and pick it down right away. Further, e-shopping is principally done by people in professional occupations and with high incomes.
Fifth, it is about trust. Many people simply don't trust the idea of adding their charge card information online. Shopping on the internet means we should pay for our purchases via a charge card, a PayPal account or an E-Check. Not everybody is comfortable paying in this manner and because of that they may continue to look in stores when they could shop online.
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